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Login Page Changes In order to enhance the security of your account information, all users who access the BNY Mellon 401(k) website directly via the Internet (as opposed to Single Sign-on) will be required to change their password and to set up a Username. Passwords must be alphanumeric and be between 8 and 20 characters long. The new password must include at least one upper-case letter, one lower-case letter and one number. Passwords will expire after 60 days and previous passwords will not be allowed for 12 changes.

If “MyPassword via US mail” is selected , a new password will be mailed and arrive between 5 – 7 business days. If a new password is selected again, it will reset the password and any previous password requests received in the mail will be invalid.

Planning Tools

Plan website survey

Share your thoughts about your plan’s website. Note, this survey is also available on the logout page.

Browser Updates

To optimize your online experience when viewing and managing your 401(k) account, log on using a Voya-supported web browser.